A new report from the Insight Center for Community and Economic Development analyzes the benefits of investing in lower-skill workers. Titled "From Hidden Costs to High Returns: Unlocking the Potential of the Lower-Wage Workforce," the report includes data from interviews with nearly five dozen American companies. From the report --
... employer after employer described deliberate, sometimes multifaceted efforts to train lower-wage workers, develop skills, build loyalty and quality-consciousness, and create opportunity for wage increases. In every case, without exception, the companies recommended these same efforts to other employers — often citing measurable business benefits and bottom-line returns as evidence that these ideas are not just altruistic, but fundamentals of sound personnel management.
You can download the full report here.
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